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Suppliers to leading lingerie stores    

Terms of Use
Privacy Policy

Copyright


Refunds & Exchanges


Procedure for obtaining a Return Authorisation Number


Shipping and Handling

Terms of Use

Use of this site and the purchase of any goods from it constitutes an agreement with the following terms and conditions. Please take the time to read these terms and conditions.

  1. By using, accessing, browsing or purchasing goods from this website you agree to be bound by these terms and conditions.
  2. Yam Creations Pty Ltd reserves the right to update or amend these terms and conditions at any time without providing notice to you.
  3. You will have read and understood our Privacy Policy.
  4. You will have read and understood our Refund and Exchange Policy.
  5. You will have read and understood the Copyright Policy.
  6. You will have read and understood our Shipping and Handling Statement.
  7. When you submit an order to Yam Creations Pty Ltd over the internet you are offering to purchase from Yam Creations Pty Ltd those items set out in your order.
  8. Prices are subject to change without prior notice.
  9. No goods will be delivered without payment being fully received.
  10. Yam Creations Pty Ltd reserves the right to cancel orders it believe are fraudulent.
  11. Yam Creations Pty Ltd can make amendment to orders with the express permission of the customer. Submission by email is considered to be a valid form of communication for this authorisation.
  12. All products sold on this website are inclusive of GST.
  13. Yam Creations Pty Ltd reserves the right to discontinue products at any time and without prior notice. Where a product becomes unavailable after acceptance of your order, Yam Creations Pty Ltd will contact the customer and offer an alternative and / or remove that item from the order and refund any payments processed in relation to this.
  14. Yam Creations Pty Ltd provides all information contained on this website in good faith, and to the best of our knowledge, the information is current and accurate. However, Yam Creations Pty Ltd and its directors, officers, employees, consultants and shareholders do not make any representation or warranty as to the accuracy or completeness of the information.
  15. To the extent permitted by applicable law, Yam Creations Pty Ltd disclaims all warranties and representations, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non infringement.
  16. Yam Creations Pty Ltd makes no warranty that this website, any information, images or ideas contained on this website or any products or services will meet your requirements.
  17. You further agree and acknowledge that Yam Creations Pty Ltd will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.
  18. Yam Creations Pty Ltd does not warrant that this site, its servers or data transmissions by Yam Creations Pty Ltd are free of viruses or harmful components. It is your responsibility to scan such data for viruses.
  19. You expressly agree that your use of this site is solely at your risk.
  20. Yam Creations Pty Ltd disclaims any and all liability for failure to deliver any products within our anticipated delivery times. Dispatch and delivery are provided as a guideline only.
  21. The risk of loss and title for items purchased from Yam Creations Pty Ltd pass to you upon our delivery to the carrier.
  22. Yam Creations Pty Ltd will notify you if items are temporarily out of stock, and will allow you to choose either wait for the item to come into stock, select another item, or cancel the order.
  23. You expressly agree to be bound by the terms and conditions as set out in our Refund and Exchange Policy.
  24. You expressly agree to be bound by the terms and conditions as set out in our Copyright Policy.

Thank you for visiting Yam Creations Pty Ltd's website.

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Privacy Policy

Yam Creations Pty Ltd is committed to protecting your privacy. The company does not reveal, disclose, pass on, sell, distribute, share or license your personal or company information to any third party.

Yam Creations Pty Ltd does not send unsolicited emails. The only emails you will receive from the company will be billing and status updates concerning your account.

Yam Creations Pty Ltd collects some customer information on this website to complete your order. This information is encrypted by secure servers so it cannot be read as it travels over the internet.

The only exception to this privacy policy is where we are required to provide information by law.

Copyright

  • This website and all its contents are subject to copyright laws.
  • Material on this website also comprises of copyright laws.
  • This website may only be used for the purpose of browsing and acquiring goods and services from Yam Creations Pty Ltd.
  • An electronic copy may be saved and / or printed in relation to this only.

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Refunds & Exchanges

We are happy to arrange a refund or exchange subject to the following terms and conditions.

  1. You must notify us within 14days from date of purchase to be eligible for any exchange or refund.
  2. The goods are faulty due to a manufacturing default.
  3. The goods are unused and returned in its original packaging.
  4. Yam Creations Pty Ltd reserves the right to refuse any return if in its opinion the goods have been used or soiled in any way; or become faulty due to the customers negligence or misuse.
  5. The customer shall be liable for all postage costs for all warranty and returns.
  6. Exchanges can only be made against items with the same monetary value.
  7. For the goods to be considered for a refund or exchange, it must be accompanied by the Original Receipt and a Return Authorisation Number. (See instructions below on how to obtain this Return Authorisation Number)

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Procedure for obtaining a Return Authorisation Number

  1. Email us at enquiries@yamcreations.com.au
  2. In the Subject line type "Refund / Exchange"
  3. Explain the products defect and provide us with your Original Order Number. Please include your Name and a Contact Number.
  4. Once you have contacted us, we will email you a Return Authorisation Number and the correct address to post the item to.
  5. Please write the supplied Return Authorisation Number on the Original Receipt and then post the item to us by registered mail.

Shipping and Handling

  • At present we only ship to Australian mainland addresses.
  • Packing & Handling is included in the postage price displayed on PayPal's System.
  • Packing and postage prices are based on the number of items purchased.
  • All prices displayed in regard to the above include GST.

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